The Ultimate Management Communication Guide
Effective ultimate management communication is one of the most important factors in an organization’s success. In addition, organizations with established management communication strategies have a significant competitive advantage over organizations that neglect the importance of workplace communication.
However, the way managers communicate with their teams has changed significantly. Managers now rely on online media and must learn how to use technology to empower their employees.
In this blog, we’ll discuss the key benefits of effective management communication, as well as some of the best practices for establishing, implementing, and managing a successful management communication strategy.
Defined management communication
Management or managerial communication is a function that enables managers to communicate effectively with their teams, build stronger relationships, improve employee experience and well-being, and continually promote employee success in the workplace.
But why is it important for managers to communicate effectively with team members? Because “the manager is responsible for at least 70% of the variance in employee engagement,” according to the Gallup State of the American Manager’s Report.
While managers are primarily responsible for their employees’ success, 71 percent of them believe their leaders don’t spend enough time communicating goals and plans.
Managers have a great responsibility to convey critical information to their teams and facilitate the flow of information within the organization. Therefore, one of the biggest goals of managers must be to develop critical communication skills and use the right communication technology to keep their teams informed, updated, and aligned with the company’s strategic objectives.
Ways to Improve Managerial Communication in the Workplace
While many organizations are well aware of the importance of effective management communication, many struggles to allow their managers to improve communication in the workplace.
Because employee communication preferences can vary significantly and are constantly changing, managers must adapt to these changes to keep employees motivated, engaged and productive.
1. Communicate regularly, transparently, and easily
There are four golden rules for effective management communication:
• Provides clarity: confusion, uncertainty, and ambiguity make people uncomfortable, insecure, and reluctant. Managers are responsible for providing the information employees need to succeed and understand their contribution to the organization.
• Communicate regularly: Communicating with management is not a checkmark. In addition, employees prefer to listen to messages multiple times.
• Commitment to Transparency: Every employee wants to be aware of their contribution to the overall success of the company and stay informed about important company updates and events.
• Be available: It’s easy to talk and communicate with a good manager. Therefore, managers must always look for ways to be accessible and promote employee participation.
2. Adapt communication to your multigenerational workplace
Many managers today deal with employees of different generations. Five of them, to be exact. All of these generations have different ways of communicating in the workplace. It is important for managers to understand the differences and adapt their communication efforts and styles.
A study by Robert Half Management Resources showed that communication preferences can vary significantly between generations:
• Baby boomers prefer face-to-face or telephone conversations in the workplace, while Generation X members often rely on email or text messages to communicate with their peers.
• Millennials prefer online media that primarily contain modern employee communication solutions that mimic popular social media platforms.
• Generation Z employees prefer online media and are more likely to use content types such as videos.
• Generations Y and Z employees are used to sharing personal news and expect the same work experience.
• Millennials appreciate authentic and fast communication; they appreciate the efficiency and a digital-first approach.
• Generation Z employees value transparent visual communication and prefer to communicate through their smartphones.
3. Encourage employees to speak out loud
While 83% of managers believe they give employees a voice in their company, more than half of employees (54%) say they have no voice.
Unfortunately, many employees still feel unable to voice their concerns, share their ideas and find new solutions. How managers communicate between their teams is largely responsible for this unhealthy work environment.
Effective management communication is one in which information does not flow one way. Instead, it encourages employees to continuously participate in daily team and organizational discussions.
Listening to employees and sharing their voices is one of the most important prerequisites for shaping the positive workplace experience of employees, and managers are responsible for it.
4. Personalize the communication according to the needs and interests of your employees
The main reason an employee is fired through manager communication is the lack of personalization. Employees expect personal and targeted communication from their leaders. However, many managers are still unable to tailor their communication efforts to the specific needs and interests of their employees.
Managers need to be able to create and deliver customized news feeds to their employees with everything they need to stay informed and do their jobs successfully.
Furthermore, communication in the workplace needs a creative approach to be more effective. Creating communications in the form of videos and infographics can go a long way in increasing employee engagement.
5. Pay special attention to the remote control, front and front craftsmen
Workplaces are very common these days and this is one of the biggest challenges that managers face today. Keeping absent employees connected, inspired, updated, safe and motivated is no small feat.
When employees were asked what their biggest challenge with teleworking was, communication and collaboration were central. Effective remote communication has therefore become a top priority for executives around the world.